A Critical Study on the Contributions of Training Program Application in the Success of Organization Development and Training Processes in Oman A Case Study of TRC

Abstract

Most government sector in the region face the issue of lack of local training provided for the employees. Research shows the constant development in the workplace and the need to develop employee knowledge and experience through constant training. To provide an easy solution for sectors and institutions to communicate and present their needs when it comes to training programs and courses, this research aims to create a platform through mobile application to bring together government sectors and local teaching institutions to provide required training programs for employees. This is done by investigating on the issues of accessibility of the Training programs in Oman, evaluate the importance and impact of training programs on employee development, introduce a training program application and investigate on the usage benefits on the Training Program Application within government sectors. Since this research introduces a new concept, it asks: What are the issues facing organizations when it comes to training programs? To what extent does the application influence employee development? How complex is the development of a Training Program Application? And, how will government sectors benefit from the Application?

Aside from the literature review, interviews were also made with local experts from government sectors to shed light on the effect of lack of training on the current employee situation. Online surveys were distributed to a group of employees from different departments in some local government sectors. Analysis of the responses shows the need and interest of employees on the issue of training, as the majority of employees have an interest in local courses and would use the application to benefit their work experience. The results indicate the Training Program Application affects positively on the government sectors and can provide all the needed training courses with less cost and influence employees.