A Critical Investigation on the Impact of Employee’s Engagement on Employee’s Productivity at the Ministry of Commerce and Industry-Oman
Keywords:Human Resource Management, Employee Engagement, Level of Employee Engagement, Employee Productivity, \ Engagement Success Factors.
The theory of employee engagement is part of human resources management nowadays as it is a key to the success of companies around the world. Innovative institutions seek to understand the employees to increase their engagement, job satisfaction, and productivity that lead to more profitability for company. This study is about the critical investigation on the impact of employee’s engagement to employee’s productivity in the Ministry of Commerce and Industry (MOCI)-Oman. This study has applied the descriptive research design using both qualitative and quantitative methods. Managers and employees in the Ministry were interviewed to understand in depth the impression of employees about their engagement in the Ministry. The results revealed that most of the employees are not engaged at MOCI. The recommendation aimed at providing an effective employee engagement framework for the ministry’s culture that suits the nature of the employees. This study can be used as well by other government sectors that follow the same approach as the Ministry of Trade and Industry (MOCI) to increase the overall level of employee engagement.
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