Digital Entrepreneurship and the Globalization of SMEs: An Investigation into the Role of ICT in Oman

Abstract

This study included the experiences of ten small and medium companies from various industries around the world, using qualitative data collection methods, including analysis of documents and interviews. The results highlight the positive role of information and communication technology in the globalization of small and medium enterprises, including increasing access to new markets, enhancing supply chain management, and reducing transaction costs.Furthermore, the study identifies challenges faced by SMEs in adopting ICT for globalization, including lack of awareness, limited resources, lack of skilled human resources, and insufficient infrastructure. The study also highlights the importance of government policies and support programs in facilitating the adoption of information and communication technology by small and medium enterprises for globalization. In addition, this research paper concludes by listing suggestions for small and medium companies and policy evaluators on how to benefit from information and communication technology to impose globalization, while improving digital capabilities and skills, and benefiting from electronic commerce sites. In return, policy makers should invest in infrastructure, policy development, support, financing and training for these companies. The results of this research time have significant implications for medium and small companies, stakeholders, and policy makers to develop corporate globalization using information and communication. Therefore, medium and small companies can overcome the difficulties of globalization and achieve sustainable prosperity and competition in the global market.