The Effectiveness of Knowledge Management and Business Intelligence for Increasing Financial Performance: A Case Study of Petroleum Development Oman (PDO)


  • Nasra Hamed Al Siyabi Middle East College
  • Dr. Nupur Goel Middle East College



Knowledge Management, Business Intelligence, Financial performance.


The purpose of this study is to know about the effectiveness of integrating knowledge management and business intelligence for increasing the financial performance of Petroleum Development Oman Company. Based on the impact of this integration to increase the organization’s performance, the data have been collected through primary and secondary sources. The main objective of this study is the integration between knowledge management and business intelligence and its effect on the financial performance of the company. In this research, two methods were discussed as direct influence and indirect influence. In the direct influence method, the company will use information that is generated by the process of knowledge management system and prepare the reports through business intelligence system for the company’s financial plans and activities. Afterwards, the company can make appropriate financial decision to improve and develop the current financial plan and strategies. Another way is the indirect influence of the integration through focus on intellectual capital and human resources development through education and training, enhancing innovation, and using their capacities and skills in work. However, both influences contribute to increase efficiency, productivity, sales, profits, and reduced cost. Thus, improving the company's performance and its financial performance, which contributes to making sustainable the company in its business field market and maintains its competitive advantage


Download data is not yet available.


Metrics Loading ...

References or Bibliography

Cebotarean Elena (2011) “Business intelligence”. Journal of Knowledge Management, Economics and Information Technology, 1 (2).

Danijela Jelenic (2011) “The Importance of Knowledge Management in Organizations – With Emphasis on the Balanced Scorecard Learning and Growth Perspective”. Management, Knowledge and Learning International Conference, pp 33-43.

Haradhan Mohajan (2016) “A Comprehensive Analysis of Knowledge Management Cycles”. Journal of Environmental Treatment Techniques, pp.184-200.

Haradhan Mohajan (2017) ‘The Roles of Knowledge Management for the Development of Organizations’. Journal of Scientific Achievements, pp. 121-129.

Mailasan Jayakrishnan, Abdul Karim Mohamad, and Mokhtar Yusof (2018) “Integrating The Features Of Knowledge Management (KM) And Business Intelligence (BI) for Developing Organizational Performance Framework - A Diagnostics Dashboard”. American Scientific Publishers pp. 1795–1799

Najibeh Rostam (2014) “Integration of Business Intelligence and Knowledge Management – A literature review”. Journal of Intelligence Studies in Business pp.30-40.

Radwan Choughri (2018) “Integrating Business Intelligence and Knowledge Management to Influence Organizational Innovation Process”. IOSR Journal of Business and Management pp. 82-86.

Richard T. Herschel (2013) “Knowledge management and business intelligence: the importance of integration” Journal of Knowledge Management pp. 45-55.

Saeed Rouhani (2012). “Review Study: Business Intelligence Concepts and Approaches.” American Journal of Scientific Research, pp. 62-75.



How to Cite

Al Siyabi, N. H., & Goel, N. (2020). The Effectiveness of Knowledge Management and Business Intelligence for Increasing Financial Performance: A Case Study of Petroleum Development Oman (PDO). Journal of Student Research.